Privacy Policy

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At Cole's Plant World we, your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your information when you visit or make a purchase from our website, Colesplantworld.com

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1. Information We Collect

We collect both personal and non-personal information to improve your shopping and browsing experience.

Personal Information (you provide directly):

   •    Name

   •    Email address

   •    Shipping/billing address

   •    Payment information (processed securely through third-party providers)

   •    Phone number (if provided)

Non-Personal Information (automatically collected):

   •    IP address

   •    Browser type and device

   •    Pages viewed and time spent on the site

   •    Referring website

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2. How We Use Your Information

We use the information to:

   •    Process and fulfill your orders

   •    Communicate with you about orders, products, and promotions

   •    Improve our website and customer experience

   •    Send newsletters (only if you subscribe)

   •    Respond to your questions or feedback

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3. Cookies and Tracking Tools

We use cookies and similar technologies to:

   •    Remember your preferences

   •    Keep items in your shopping cart

   •    Analyze website traffic

You can manage cookie preferences in your browser settings.

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4. Third-Party Services

We may share your data with trusted third-party services for:

   •    Payment processing (e.g., PayPal, Stripe)

   •    Order fulfillment and shipping

   •    Email marketing (e.g., Mailchimp)

   •    Analytics (e.g., Google Analytics)

These providers are only given the information necessary to perform their services and are contractually obligated to protect your data.

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5. Data Security

We use encryption, firewalls, and secure servers to protect your data. However, no internet transmission is completely secure, so we cannot guarantee absolute security.

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6. Your Rights

You may have the right to:

   •    Access, correct, or delete your personal data

   •    Opt out of marketing communications

   •    Request a copy of the information we hold about you

To make such a request, contact us at the email below.

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7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

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8. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date.

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9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: colesplantworld@colesplantworld.com